Manarat Umm Qasr for Marine Agencies and Maritime Services (Loading and Unloading Ltd.) was established in the city of Basra, driven by the growing need for integrated maritime transport and logistics services in Iraq. Despite the challenges the country has faced, the company has steadily regained its operations, becoming a reliable cornerstone in the maritime transport and services sector. The company offers a comprehensive range of services, including port loading and unloading, customs clearance, import and export services, as well as land transportation through a modern and well-equipped fleet that connects the ports to various regions across Iraq. This ensures smooth cargo movement and efficient delivery. Since its inception, the company has relied on the expertise of its staff, the modernization of its equipment, and the expansion of its partnerships. These efforts have enabled it to meet the needs of both public and private sector clients with high efficiency and competitive costs. The company continuously strives to improve its performance, maintaining its position at the forefront of companies operating in this vital field.
Manarat Umm Qasr for Marine Agencies and Marine Services (Loading and Unloading Ltd.) aims to deliver its services in a practical and responsible manner, based on professional principles that reflect its respect for clients and partners, and its continuous pursuit of improvement. Its key objectives are as follows:
The company is committed to ensuring that its interactions with clients are based on quality, honesty, and mutual respect, while providing services that adhere to quality standards appropriate to the nature of the work and market conditions.
The company strives to accurately fulfill the requirements of clients, employees, and relevant stakeholders through effective communication and a clear understanding of each party’s needs.
The company believes in the importance of developing the skills of its employees, placing continuous training at the forefront of its priorities to prepare a workforce capable of meeting current demands and performing tasks efficiently.
The company makes reasonable efforts to stay updated with the latest advancements in the field of maritime and land transportation services, and gradually updates its work methods in line with available resources and global developments.
The company provides a framework that enables it to set clear quality objectives and reviews them periodically to ensure sustained performance within acceptable and effective limits.
The company adopts the principle of continuous improvement in its performance and services—not as a pursuit of perfection, but as a professional necessity driven by the nature of the work and market changes.
